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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lillian Allard

Lillian Allard

November 26, 2024

5  out of  5
rating by Lillian Allard
"Mr Nachbauer and his staff have always been responsive, patient and efficient during the many years of our association. We have felt secure in their excellent representation."
We responded:
"Thank you so much, Lillian! It's wonderful to hear that you have felt secure with our representation over the years. We truly appreciate your kind words and your trust in our team. Your satisfaction is our top priority, and we look forward to continuing to serve you!"
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Jeannie Appelgate

November 22, 2024

5  out of  5
rating by Jeannie Appelgate
"Wonderful & very helpful staff. Thx"
We responded:
"Thanks so much for your kind words, Jeannie! We're delighted to hear that you found our staff wonderful and helpful."
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Aleksander Baldys

November 12, 2024

5  out of  5
rating by Aleksander Baldys
"We’ve been with Bob for many years. Our experience is nothing short of amazing - always available and reliable, honest….very responsive, knowledgeable, professional, excellent communication. Highly recommended!"
We responded:
"Thank you so much for your kind words and for being with us for so many years! It's wonderful to hear that you find our service reliable, honest, and professional. Your recommendation means a lot to us, and we look forward to continuing to provide excellent service!"
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David Hadley

November 4, 2024

5  out of  5
rating by David Hadley
"Bob Nachbaur and team are really great with communication and follow-up. Highly recommended!"
We responded:
"Thank you so much, David! We're delighted to hear that you appreciate our communication and follow-up."
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Suzanne Fishman

September 25, 2024

5  out of  5
rating by Suzanne Fishman
"Honestly Bob and his team have never steered me wrong they are truly a great to work with"
We responded:
"Thank you so much, Suzanne! It's wonderful to hear that you find working with us to be a great experience. We're always here to help and ensure you have the best service possible!"
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Rosemary Brennan

September 25, 2024

5  out of  5
rating by Rosemary Brennan
"Had to get renter's insurance Elena was very nice and helpful not only to me but some of my neighbor's who I told to go there because I was so satisfied with them .I highly recommend you use them for all your coverage."
We responded:
"Thank you so much for your kind words, Rosemary! It's wonderful to hear that Elena was able to assist you with your renter's insurance needs. We're delighted that you found our service helpful enough to recommend us to your neighbors."
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Ronald Romano

September 4, 2024

5  out of  5
rating by Ronald Romano
"We’ve had StateFarm for quite sometime now and use this location as our agent for all our insurance needs. In the few times we’ve had to directly contact them, they did not disappoint and provided courteous and professional service. In almost all the instances, I’ve called and spoken to Wanda, she’s always managed to assist and do so in a friendly manner. This is mostly the reason why we’ve never switched to a different agent or location. Highly recommended!"
We responded:
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
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Roxanne Adams

September 3, 2024

5  out of  5
rating by Roxanne Adams
"Absolutely the best insurance agent and office ever!! I know, it's hard to imagine loving your insurance company, but these guys are the greatest! Concierge service! They will respond in an emergency, day and night. Answer their phones and return calls pronto. And do it all with empathy and a smile. I can't imagine a better coverage. I highly recommend!!"
We responded:
"Roxanne, thank you so much for your incredible feedback! It's wonderful to hear that you appreciate the concierge service and our commitment to being there in emergencies, day or night. We're so glad to know that our empathy and smiles make a difference for you. Your high recommendation means the world to us!"
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Sherry Sylar

September 3, 2024

5  out of  5
rating by Sherry Sylar
"Bob Nachbaur and his team have been my agents with State Farm more than 30 years. I have never been disappointed! I have car, life and home policies. Bob is always available. He is generous with his time and quick to help with claims. I totaled my car 2 weeks ago and he answered the phone minutes after it happened even though it was after hours, voicing his concern for my safety and well-being first and then guiding me through the tow and claims process. He is simply the best."
We responded:
"Thank you so much for your kind words and for being a loyal policyholder for over 30 years! It's wonderful to hear that you have had such positive experiences with your car, life, and home policies. I'm glad I could be there for you during your recent car accident and help guide you through the process. Your safety and well-being are always the top priority!"
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Barbara Voss

August 2, 2024

5  out of  5
rating by Barbara Voss
"Bob and Barbara are always attentive and have always quickly responded and attended to my insurance needs. I would never consider using any other insurance office."
We responded:
"Thank you so much, Barbara! It's wonderful to hear that you feel well taken care of. Your trust and loyalty mean the world to us!"
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vinney curran

July 30, 2024

5  out of  5
rating by vinney curran
"Bob and his team are the best insurance people in the business Everyone should use them If you need insurance call them"
We responded:
"Thank you so much for your kind words, Vinney! We're delighted to hear that you had a great experience with our team. Your recommendation means a lot to us!"
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Yvonne Mann

June 18, 2024

5  out of  5
rating by Yvonne Mann
"Customer service here is always 5 star. Reps are so nice and helpful, glad I switched to State Farm ."
We responded:
"Thank you for the kind words, Yvonne! We're thrilled to hear that you had a positive experience with our team. We appreciate your trust in us and are here to help whenever you need us."
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karyn petersen

June 14, 2024

5  out of  5
rating by karyn petersen
"I've been with State Farm for years and have had a wonderful working relationship with them. They are responsive and respectful."
We responded:
"Thank you for being a loyal customer, Karyn! We're thrilled to hear about your positive experience with our team. We appreciate your kind words and look forward to continuing to provide you with excellent service."
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Diane Mendez

June 14, 2024

5  out of  5
rating by Diane Mendez
"I love everyone at Bob’s office so helpful with everything"
We responded:
"Thank you for your kind words, Diane! We're thrilled to hear that you had a positive experience with our team. If you ever need anything else, feel free to reach out."
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Madeline Rivera

June 13, 2024

5  out of  5
rating by Madeline Rivera
"Every single time I have called I always get the pleasure of being taken care of by Wanda. She is always so pleasant, knowledgeable and takes care of my concerns/questions so quickly. It has also been an added bonus that she speaks Spanish and has been able to speak to my mother directly. Keep up the great work. Great customer service!!!"
We responded:
"Madeline, thank you for the great review and kind words! We are happy to provide you with the best quality service for you and your families insurance experience!"
Profile photo of Cyn Hollensworth

Cyn Hollensworth

June 12, 2024

5  out of  5
rating by Cyn Hollensworth
"Office staff always so helpful and friendly! Have been a client of this location for over 40 years…."
We responded:
"Thank you for being a loyal client for over 40 years! We're thrilled to hear that our office staff has been helpful and friendly. Your kind words mean a lot to us."
Profile photo of Frank Proscia

Frank Proscia

June 12, 2024

5  out of  5
rating by Frank Proscia
"Great people in the office starting with bob and going right down the line seem to go out of their way to make sure you're comfortable doing business with State Farm"
We responded:
"That's the good neighbor guarantee! Thank you for the kind words Frank! - Bob"
Profile photo of Raquel Grabliauskas

Raquel Grabliauskas

June 5, 2024

5  out of  5
rating by Raquel Grabliauskas
"Lisa is also very helpful. She is very efficient and helps with any issues or questions I have. Always a pleasure to talk to!"
We responded:
"Thank you for recognizing Lisa's efficiency and helpfulness! We're glad to hear that she has been able to assist you with any questions or issues you may have. We appreciate your kind words and look forward to continuing to provide you with excellent service."
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Anna Mattina

March 22, 2024

5  out of  5
rating by Anna Mattina
"Wanda was very professional and a pleasure to speak and very helpful. Thank you Wanda."
We responded:
"Thank you so much for your kind feedback, Anna. Wanda is always ready and willing to go above and beyond for our customers to ensure they have the best Insurance experience. We look forward to working with you for years to come."
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Mark Klingner

January 30, 2024

5  out of  5
rating by Mark Klingner
"Absolute pleasure to work with. Saved me when my current insurance company advised me they don’t cover the car I just purchased. The agent was phenomenal and I absolutely recommend them to everyone. Such a great experience. THANK YOU State Farm Suffern"
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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Gift Lift

January 26, 2024

5  out of  5
rating by Gift Lift
"Dealing with Wanda has been great so far after making the switch from a different agent. She's patient, informative and great at follow ups for all the inquiries."
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Selena Whidbee

January 24, 2024

5  out of  5
rating by Selena Whidbee
"Very Professional and Responsive. Bob and Wanda are ALWAYS HELPFUL with my insurance needs"
We responded:
"Thank you."
Profile photo of George Daily

George Daily

January 12, 2024

5  out of  5
rating by George Daily
"Great agent! Quick to responce to any questions or need for claim help. Very nice group to deal with."
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Kathleen Keenan

June 29, 2023

5  out of  5
rating by Kathleen Keenan
"So happy to have my account with Bob Nachbaur Insurance! Wanda Rivera is simply the best! She is always professional, kind, and willing to go above and beyond. It is a pleasure to speak with her, and she is most patient with any and all my questions. I would highly recommend this office and its staff. Thank you, Wanda, for all you do!"
We responded:
"Thank you for the great 5 star review recognizing Wanda's efforts to provide you with the customer care that you deserve, Kathleen! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer service that you deserve and appreciate your feedback! We truly appreciate you recommending our services to others. It is a great compliment to us!"
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Maria Lifrieri

June 28, 2023

5  out of  5
rating by Maria Lifrieri
"Bob Nachbaur Jr and his staff are absolutely amazing at what they do !!! From Wanda Rivera greeting you immediately & asking how she can assist to Lisa always willing to make things go smoothly!! Both Wanda & Lisa have been a huge asset to State Farm!! Bob is exceptional and I and my family have been doing business for over 20 years!! Thank you all for always making our business your first priority!!"
We responded:
"Thank you for taking the time to share your experience with our agency over the years, Maria! We truly appreciate your kind words recognizing Wanda and Lisa's efforts to provide you with the customer care and peace of mind that you deserve. Your kind words make our day! We are truly honored to have earned the r trust and loyalty of your family and we look forward to forward to assisting you with any of your future insurance needs!"